Terms of service

Terms of Service

This website is operated by Avela. Throughout the site, the terms “we,” “us,” and “our” refer to Avela. Avela offers this website, including all information, tools, products, and services available from this site, to you conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting the site or purchasing something from Avela, you engage in our “Service” and agree to be bound by these Terms of Service, including any additional policies referenced here or available by hyperlink, including our Privacy Policy and Return & Refund Policy. These Terms of Service apply to all users of the site, including browsers, customers, merchants, and contributors of content.

Online store terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and have given consent for any of your minor dependents to use this site. You may not use Avela’s products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction in connection with the use of the Service.

You must not transmit any worms, viruses, malicious code, or any code of a destructive nature through the site. A breach or violation of any of these Terms may result in immediate termination of your access to the Service.

General conditions

Avela reserves the right to refuse service to anyone for any reason at any time, including in cases of suspected fraud, abuse, unauthorized resale, or violation of these Terms. You understand that your content, excluding payment information, may be transferred unencrypted over various networks and adapted to technical requirements of connecting devices or services, while payment information is generally processed securely through payment processors.

Product information and availability

Avela sells products through this website, including Organic Hibiscus Flower (hibiscus tea), and product descriptions, pricing, promotions, and availability may change at any time without notice. Avela makes reasonable efforts to display products and product information accurately, but does not guarantee that all descriptions, images, or other content on the site are always complete, current, or error-free.

Products are offered subject to availability, and Avela reserves the right to limit quantities, discontinue products, or cancel orders at its discretion. Any offer for any product made on this site is void where prohibited.

Orders, billing, and account information

Avela reserves the right to refuse or cancel any order placed with us, including orders that appear to be placed by dealers, resellers, distributors, or orders suspected of fraud or unauthorized activity. Avela may limit or cancel quantities purchased per person, per household, or per order, including orders placed under the same customer account, credit card, billing address, or shipping address.

You agree to provide current, complete, and accurate purchase and account information for all purchases made through the store. You agree to promptly update your account and other information, including your email address and payment details, so transactions can be completed and you can be contacted as needed.

Pricing and payment

All prices listed on the site are subject to change without notice. By placing an order, you authorize Avela to charge the payment method provided for the total amount of your purchase, including any applicable taxes and shipping charges shown at checkout.

Avela reserves the right to correct any pricing, typographical, or system errors, even after an order has been submitted. If a correction affects your order, Avela may contact you using the information provided or cancel the order and issue a refund where appropriate.

Shipping, returns, and refunds

Shipping times are estimates only and are not guaranteed unless explicitly stated otherwise. Avela is not responsible for delays caused by carriers, weather, customs issues, or other events outside Avela’s reasonable control.

Returns and refunds are governed by Avela’s Return & Refund Policy. Because Avela sells consumable wellness products such as Organic Hibiscus Flower, opened, used, or tampered items may not be eligible for return except where required by law or where the product arrived damaged, defective, or incorrect.

Health and product disclaimer

Information provided by Avela, including product descriptions, website copy, emails, or other materials, is for general informational purposes only and is not medical advice. Avela’s products are not intended to diagnose, treat, cure, or prevent any disease, and customers should consult a qualified healthcare professional before using any wellness, herbal, tea, or supplement-style product, especially if pregnant, nursing, taking medication, or managing a medical condition.

Customers are responsible for reviewing ingredient information and determining whether a product is appropriate for their personal use. Avela is not responsible for adverse outcomes resulting from misuse, failure to follow product instructions, allergies, sensitivities, or use inconsistent with the product’s intended purpose.

Optional tools and third-party links

Avela may provide access to third-party tools, apps, content, or links over which Avela neither monitors nor controls. These are provided “as is” and “as available” without warranties, representations, or endorsements by Avela.

Avela is not liable for any harm or damages related to the purchase or use of goods, services, content, or resources from third-party websites. It is your responsibility to review third-party policies and terms before engaging in any transaction with those third parties.

Intellectual property

All content on this site, including text, graphics, branding, logos, images, product descriptions, design elements, and site content, is the property of Avela or its licensors and may not be copied, reproduced, distributed, republished, sold, or exploited without prior written permission, except as permitted by law. Unauthorized use of site content may violate intellectual property and other applicable laws.

User submissions and feedback

If you submit comments, reviews, suggestions, testimonials, ideas, or other materials to Avela, you agree that Avela may use, edit, publish, distribute, and display those materials without restriction or obligation to compensate you, unless otherwise required by law. You agree not to submit content that is unlawful, abusive, defamatory, misleading, infringing, or otherwise objectionable.

Prohibited uses

In addition to other prohibitions set forth in these Terms, you are prohibited from using the site or its content for any unlawful purpose, to solicit others to perform unlawful acts, to violate regulations or laws, to infringe intellectual property rights, to harass or discriminate, to upload malicious code, to collect personal information of others without authorization, or to interfere with the site’s security features. Avela reserves the right to terminate your use of the Service for violating any prohibited uses.

Disclaimer of warranties and limitation of liability

Avela does not guarantee that your use of the Service will be uninterrupted, timely, secure, or error-free. The Service and all products delivered through the Service are provided on an “as is” and “as available” basis, except as expressly stated by Avela or as required by applicable law.

To the fullest extent permitted by law, Avela and its owners, employees, affiliates, agents, contractors, service providers, and licensors shall not be liable for any indirect, incidental, punitive, special, or consequential damages arising from your use of the Service or any products purchased through the site. In jurisdictions that do not allow the exclusion or limitation of certain damages, these limitations apply to the maximum extent permitted by law.

Indemnification

You agree to indemnify, defend, and hold harmless Avela and its affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, and employees from any claim or demand, including reasonable attorneys’ fees, arising out of your breach of these Terms of Service or your violation of any law or the rights of a third party.

Severability

If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, that provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms. The invalidity of any provision shall not affect the validity and enforceability of the remaining provisions.

Termination

These Terms of Service remain effective unless and until terminated by either you or Avela. Avela may terminate this agreement or deny access to the Service at any time without notice if Avela believes you have failed to comply with any part of these Terms.

Governing law

These Terms of Service shall be governed by and construed in accordance with the applicable laws of the jurisdiction in which Avela operates, without regard to conflict of law principles. If a specific governing law or venue is later designated by Avela, the updated version posted on the site will apply to the maximum extent permitted by law.

Changes to terms

Avela reserves the right to update, change, or replace any part of these Terms of Service by posting updates to the site. It is your responsibility to check this page periodically for changes, and continued use of the site following the posting of changes constitutes acceptance of those changes.

Contact information

Questions about the Terms of Service should be sent to:
getnuvera@gmail.com